Free cancellation is possible until 18:00 on the day of guest arrival, and is valid for standard reservations (does not apply for special rates and packages). If the reservation is not used without being cancelled in time, the hotel reserves the right to charge 100% of the fee for the first night. Changes to reservations made before 18:00 on the day of arrival will not be charged. Individual cancellations may be agreed with larger groups fees.
Reservations that are made for terms that are much sought after such as sporting and cultural events, state and other holidays, hotel requires an immediate payment for the required reservation of the customer in full. Payment for such reservations will be made via payment gateway up to 100 %. After payment is made, reservations cannot be changed or canceled and 100 % cancellation fee applies.
Payment through a bank transfer. The due date is 3 working days from the date of booking confirmation. Due date we understand to be the date when the payment is to be credited to our account. If the required amount is not paid within this deadline your reservation will be canceled automatically. The guest acknowledges that if the total cost of the reservation is not paid in full by the date of arrival, the provider is not obliged to provide the guest with a reserved stay.